技术支持

欢迎使用 Know Kids (懂孩子)。我们致力于为您提供最好的使用体验。如果您在使用过程中遇到任何问题,请查看以下常见问题或直接联系我们。

常见问题 (FAQ)

Q1: 为什么AI咨询需要等待一段时间?

A: AI正在深度分析您描述的情况,生成专业建议。通常响应时间为3-8秒。如果等待时间过长,可能是网络连接问题,请检查网络连接后重试。

Q2: AI建议是否具有权威性?

A: AI建议基于海量青少年心理学数据和专业模型,但仅供参考,不能替代专业医生的线下诊断。如遇紧急情况或危机,请立即寻求专业医疗帮助。

Q3: 我的咨询记录会保存多久?

A: 咨询记录存储在您设备的本地存储中,会一直保留直到您卸载应用或清除应用数据。我们不会在服务器端保存您的咨询记录。

Q4: 如何升级到专业版?

A: 在"我的"页面点击"立即升级"按钮,按照提示完成购买流程。专业版将移除所有广告并解锁无限次AI咨询。

Q5: 应用支持哪些语言?

A: 目前支持中文和英文。您可以在"我的"页面的"语言切换"中更改语言设置。

Q6: 为什么看不到广告?

A: 广告在第二次启动应用后才会显示。如果您是专业版用户,将不会看到任何广告。

Q7: 如何重置应用数据?

A: 您可以通过卸载并重新安装应用来清除所有本地数据。请注意,此操作不可恢复。

应用功能

AI专业咨询

基于孩子年龄、性别等信息,提供个性化的专业建议

减压训练

提供呼吸调节、情绪转移等多种减压训练方法

精选案例

浏览常见问题的专业解答,快速找到解决方案

使用统计

查看咨询次数、连续打卡天数等使用数据

系统要求

联系我们

需要帮助?

如果您在使用过程中遇到任何问题,或有改进建议,请随时联系我们:

ai.jacktang@gmail.com

服务时间:24/7 全天候支持

我们会在收到您的邮件后尽快回复(通常在24小时内)

反馈与建议

我们非常重视您的反馈和建议。如果您有任何想法或遇到问题,请通过邮件联系我们。您的反馈将帮助我们不断改进应用。

版本信息

当前版本:v1.0.0

最后更新:2024年1月22日

Technical Support

Welcome to Know Kids. We are committed to providing you with the best user experience. If you encounter any issues while using the app, please check the following FAQs or contact us directly.

Frequently Asked Questions (FAQ)

Q1: Why does AI consultation take some time?

A: The AI is deeply analyzing the situation you described to generate professional advice. Response time is usually 3-8 seconds. If the wait time is too long, it may be a network connection issue. Please check your network connection and try again.

Q2: Is AI advice authoritative?

A: AI advice is based on extensive adolescent psychology data and professional models, but is for reference only and cannot replace an in-person diagnosis by a professional doctor. In case of emergencies or crises, please seek professional medical help immediately.

Q3: How long are my consultation records saved?

A: Consultation records are stored in your device's local storage and will remain until you uninstall the app or clear app data. We do not save your consultation records on the server.

Q4: How do I upgrade to Pro?

A: Click the "Upgrade Now" button on the "Profile" page and follow the prompts to complete the purchase. Pro version will remove all ads and unlock unlimited AI consultations.

Q5: What languages does the app support?

A: Currently supports Chinese and English. You can change the language setting in "Language" on the "Profile" page.

Q6: Why don't I see ads?

A: Ads will only appear after the second app launch. If you are a Pro user, you will not see any ads.

Q7: How do I reset app data?

A: You can clear all local data by uninstalling and reinstalling the app. Please note that this operation is irreversible.

App Features

AI Professional Consultation

Provides personalized professional advice based on child's age, gender, and other information

Stress Relief Training

Provides various stress relief training methods including breathing exercises and emotion shifting

Selected Cases

Browse professional answers to common questions and quickly find solutions

Usage Statistics

View usage data such as consultation count and consecutive check-in days

System Requirements

Contact Us

Need Help?

If you encounter any issues while using the app or have suggestions for improvement, please feel free to contact us:

ai.jacktang@gmail.com

Service Hours: 24/7 Support

We will respond to your email as soon as possible (usually within 24 hours)

Feedback & Suggestions

We highly value your feedback and suggestions. If you have any ideas or encounter issues, please contact us via email. Your feedback will help us continuously improve the app.

Version Information

Current Version: v1.0.0

Last Updated: January 22, 2024